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  • Free delivery on full price footwear for:
    • Austria, Belgium, Czech Republic, Denmark, Eslovaquia, Eslovenia, Finland, France, Germany, Greece, Hungary, Italy, Letonia, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Spain, Switzerland and United Kingdom.
  • Delivery within 1-2 weeks for Ballerinas and 2-3 weeks for Boots by courier for orders of in stock items.
  • Goods to be returned unworn and undamaged in their original packaging within 14 days for an exchange or refund.
  • The cost of returning product to SASOCA is assumed by you.


For the avoidance of any doubt, International customs duties, shipping costs and sales taxes are non-refundable for return shipments outside the European Community (EU).

For further information on delivery & returns visit our HELP & FAQ section.


Boots made BY REQUEST are personalized and can´t be exchanged.
To exchange a product, please contact us.

Certain restrictions apply to any return or exchange, including for altered or personalized products, sale and other non-returnable products. Please see TERMS OF SALE for more information.